About the show
The independent trade show for the repair industry.
One day where the entire repair ecosystem comes together: repair shops, parts distributors, refurbishers, insurers, software providers and manufacturers. Independent, brand-neutral and with one goal: giving repair the standing it deserves.
Why REPAIRCON exists
From the trade.
For the future of the industry.
REPAIRCON was not invented on a drawing board. It was founded by entrepreneurs from the repair industry itself, including Roland Briele (Der HandyRetter), Jan Petermann (smartmod), Aaron Weyrauch (Weyrauch Repair), and Sinan Bilir-Lenz (Justcom). People who repair, source parts, and serve customers every single day.
The idea is simple: an industry that keeps devices alive every day needs a place of its own. Where repair shops and suppliers negotiate as equals, where knowledge is shared instead of guarded, and where repair becomes visible for what it is: a craft, a business model, and a contribution to the circular economy. What started small in 2023 now brings the German-speaking repair industry together once a year.
The concept
Not a manufacturer event.
An industry meeting point.
REPAIRCON is the trade show for the professional repair of technical devices: from smartphones, notebooks and consoles to household appliances and e-mobility. It brings together what often works side by side in everyday life: the repair shop and its supplier, the insurer and the business that repairs its claims, the software provider and the people who use it every day.
We believe repair is more than the opposite of throwing things away. It is an industry with a future, and it deserves a stage where people negotiate, learn and connect instead of just selling. That is why REPAIRCON is independent, brand-neutral and designed for trade visitors.
- 1 day 9:30 a.m. to 6 p.m.
- 6 hubs along the value chain
- 27+ exhibitors, from wholesale to software
- B2B designed for trade visitors
Six hubs, one value chain
The hall is divided into six hub areas. If you run a repair shop, you will find suppliers, software and insurance in a single morning. If you distribute spare parts, you meet your customers without a sales road trip.
- S Speaker Stage, hosting, panels & pitches
- P Spareparts Displays, batteries, tools, accessories
- Y Security Insurance, warranty, data protection, compliance
- V Service Repair businesses, software tools, POS systems
- L Logistics Shipping, refurbishing, take-back, circularity
- N Networking Lounge, matchmaking desk, coffee bar
Guide: right to repair
Right to repair: What changes for repair shops and retailers
Since July 23, 2026, the right to repair has been in force in Germany. The law implements EU Directive 2024/1799 and, for the first time, requires manufacturers in certain product groups to repair devices at a consumer's request even when the warranty has expired. The new warranty rules apply to purchase contracts concluded on or after July 31, 2026. For repair shops, parts distributors, retailers and manufacturers, this changes the rules of the game in the repair market. This guide sums up what applies now and what businesses can make of it.
Key facts
- In force since July 23, 2026 (Federal Law Gazette, BGBl. 2026 I Nr. 212). The repair obligation applies regardless of the purchase date; the new warranty rules apply to purchase contracts concluded on or after July 31, 2026
- Product groups: smartphones, mobile and cordless phones, tablets, displays, washing machines and washer-dryers, dryers, dishwashers, refrigerators and freezers, vacuum cleaners, servers and data storage, welding equipment, and devices with batteries for light electric vehicles such as e-bikes and e-scooters (for those, removing and replacing the battery). The list will be expanded through EU legislation
- Duration of the repair obligation: for as long as the product group's ecodesign regulation requires spare parts to be available, at least 7 years for smartphones and tablets, 10 years for washing machines, counted from the end of the model's placement on the market
- Warranty: If a defective product is repaired rather than replaced, the limitation period is extended once by twelve months, which for new goods means from two to three years
- Spare parts and tools must be offered by manufacturers at a reasonable price that does not discourage repair (Sec. 479c BGB)
- Repair locks in hardware or software are prohibited, including toward independent businesses, unless legitimate reasons such as the protection of intellectual property justify them (Sec. 479e BGB)
Sources: Directive (EU) 2024/1799 (EUR-Lex), BGBl. 2026 I Nr. 212: German act implementing Directive (EU) 2024/1799, Sections 479a to 479g of the German Civil Code (BGB) on gesetze-im-internet.de, Ecodesign Regulation (EU) 2023/1670 for smartphones and tablets. As of October 2026. Not legal advice.
What changes for independent repair shops
Access to spare parts, tools and repair information is now enshrined in law, partly in the German Civil Code (BGB) and partly in the ecodesign regulations for the individual product groups. A repair shop that delivers quality becomes a partner to manufacturers, not an opponent. The parts distributors through which this access works in practice exhibit in the Spareparts Hub.
- Spare parts and tools at fair prices: Manufacturers must offer them at a reasonable price that does not discourage repair. Which parts must remain available, and for how long, is governed by the product group's ecodesign regulation.
- Repair information for registered businesses: For smartphones and tablets, manufacturers must register professional repairers free of charge on request and give them access to repair and maintenance information within one business day, for no more than a reasonable fee. Spare parts such as the battery, display and camera must be delivered within five business days during the first five years.
- Part pairing reined in: Serialized parts are not banned for smartphones, but manufacturers must provide registered businesses with the software tools and firmware needed for part replacement on a non-discriminatory basis and within three business days. The only thing they may require in return is notification and approval by the device owner.
- Free choice of parts: Manufacturers may not hinder independent businesses from using used, compatible or 3D-printed spare parts, as long as the parts comply with the law, for example on product safety and intellectual property.
- Repair jobs from manufacturers: The repair obligation rests with the manufacturer, but it may be fulfilled through contracted businesses. A manufacturer may not refuse a repair solely because another business repaired the device before.
- European Repair Information Form: a voluntary, EU-wide standardized quote form stating the price or maximum price, duration, loaner device and additional services. Anyone who uses it hands it over free of charge before the contract is concluded and is bound by it for 30 calendar days. A necessary diagnosis may be charged for if the customer was informed in advance.
What changes for retailers
For retailers, the law brings new duties to inform customers in warranty cases and, for the first time, public price anchors for repairs. Anyone who imports devices from outside the EU may even become subject to the repair obligation themselves. The Security Hub covers exactly this interface between retail, insurance and repair shops.
- The choice stays with the customer: In a warranty case, the consumer continues to choose between repair and replacement. The seller may only refuse the chosen remedy if it is disproportionately expensive. There is no statutory priority for repair.
- New duty to inform: Before providing the remedy, the seller must explain that the customer has a choice and that the limitation period is extended by twelve months in the case of a repair. For the duration of the repair, the seller may provide a loaner device, including a refurbished one.
- Extended warranty period: After a repair in a warranty case, the limitation period is extended once by twelve months, for contracts concluded on or after July 31, 2026.
- Public indicative prices: Manufacturers must publish indicative prices for typical repairs on a freely accessible website, and for smartphones and tablets also indicative prices for spare parts. This makes it easier for customers to compare quotes; anyone who offers good prices and is close to the customer can now make that visible.
- Liability cascade for imported goods: If the manufacturer is based outside the EU and has no authorized representative there, the repair obligation and the duties regarding spare parts and information fall on the importer, and if there is none, on the retailer. Relevant for direct imports and private labels.
What changes for manufacturers: Build a service partner network now
The repair obligation rests with the manufacturer, but manufacturers do not have to fulfill it alone: the law expressly allows repairs to be outsourced to contracted businesses. Manufacturers who build a network of qualified service partners now meet the obligation within a reasonable time and at predictable cost, and stay close to the customer. REPAIRCON26 is where manufacturers meet these partners and technicians.
- Meet the repair obligation with partners: A reasonable time frame and a reasonable price are mandatory. A regional partner network delivers both without building your own repair capacity.
- Technicians and businesses in a single day: Repair shops, refurbishers and retailers from Germany and neighboring countries, many of them looking for manufacturer certification and original parts.
- Matchmaking and Service Hub: Book meetings at your booth in advance and meet the businesses that handle warranty and goodwill cases in the Service Hub.
- A stage for your partner program: A Masterclass or Workshop slot to present certification, terms and spare parts logistics.
Timeline
- July 30, 2024 EU Directive 2024/1799 enters into force.
- June 20, 2025 Ecodesign requirements for smartphones and tablets apply: spare parts for at least seven years, access to repair information and software tools, energy label with repairability class A to E.
- July 23, 2026 The German implementing act enters into force (passed by the Bundestag on June 25, promulgated on July 22). From this date, the manufacturers' repair obligation applies.
- July 31, 2026 EU transposition deadline. The new warranty rules apply to purchase contracts concluded on or after this date.
- By the end of July 2027 The European online platform for repair must be up and running. Further product groups will follow through the ecodesign regulation.
Questions from the field
Does the right to repair also apply to business customers?
No. The manufacturer's repair obligation applies only to devices purchased by a consumer. Repair shops and commercial buyers benefit indirectly: spare parts and tools must be offered at reasonable prices, and the ecodesign regulations guarantee professional repairers access to parts, repair information and software tools. In business-to-business transactions, repairability only counts as part of the customary quality for contracts concluded on or after January 1, 2028, and it can be excluded by contract.
As a repair shop, do I have to use original parts?
No. Manufacturers may not hinder independent businesses from using used, compatible or 3D-printed spare parts, as long as the parts meet the legal requirements, for example on product safety and intellectual property. Which parts a business uses remains its own decision and its own responsibility toward the customer.
Can a manufacturer refuse a repair because an independent business repaired the device before?
No, not for that reason alone. The manufacturer may not refuse the repair simply because another repair business or another person previously worked on the device (Sec. 479b para. 2 BGB).
What about devices purchased before July 31, 2026?
The manufacturer's repair obligation does not depend on the purchase date but on whether the device falls under the relevant ecodesign regulation. That is the case if it was placed on the market after that regulation took effect: washing machines, dishwashers, refrigerators and freezers, and displays from March 1, 2021; vacuum cleaners from August 2, 2023; smartphones and tablets from June 20, 2025; dryers from July 1, 2025. The new warranty rules, meaning the extended limitation period and the duty to inform, apply only to purchase contracts concluded on or after July 31, 2026.
Where can customers find repair businesses?
The European online platform for repair must be available by the end of July 2027; listing is voluntary for businesses, and searches run by device and location. Until then, customers find businesses through the manufacturers' repair information, which for smartphones and tablets must also name the registered repairers, and through the industry's own repair shop finders.
Right to repair at REPAIRCON26
Back in 2024, the panel discussion on the right to repair and the future of the industry brought representatives from the trade, politics, and retail together on stage. In 2026, the focus is on implementation, and that is what ElectronicPartner, EURONICS, AEG-Electrolux, Repartly, and WERTGARANTIE will debate on November 7, starting at 2 p.m., in the “Right to Repair: From the Law to the Repair Shop” panel discussion. And this is where manufacturers building a service partner network meet the technicians and businesses looking for exactly that.Back in 2024, the panel discussion on the right to repair and the future of the industry brought representatives from the trade, politics, and retail together on stage. In 2026, the focus was on implementation, and that is what ElectronicPartner, EURONICS, AEG-Electrolux, Repartly, and WERTGARANTIE debated on November 7 in the “Right to Repair: From the Law to the Repair Shop” panel discussion. And this is where manufacturers building a service partner network meet the technicians and businesses looking for exactly that.
See the program →Ecodesign Regulation (EU) 2023/1670
Ecodesign requirements for smartphones and tablets
Which parts, information and updates manufacturers must provide is set out not in the German Civil Code (BGB) but in the product group's ecodesign regulation. For smartphones, mobile and cordless phones and tablets, it has applied since June 20, 2025, to every model newly placed on the market. The key requirements:
- Spare parts for seven years: Battery, display, back cover, cameras, charging and audio ports, buttons, microphones, speakers, hinge, SIM tray and charger must remain available for at least seven years after the end of placement on the market: repair shop parts to registered repairers; battery, display, back cover, charger and SIM tray to end users as well. Only batteries that still hold 80% of their capacity after 1,000 charge cycles and are built into IP67 devices may be reserved for professional repairers.
- Delivery times and prices: During the first five years, spare parts must be delivered within five business days, after that within ten. The spare parts list, the ordering procedure and indicative pre-tax prices in euros, including the fasteners and tools supplied with the part, must be published on a freely accessible website.
- Disassembly: The display and repair shop parts must be replaceable in a repair shop by a generalist using commercially available tools; end-user parts also by laypeople without special tools. For the battery, the manufacturer has a choice: user replacement or repair shop replacement, the latter only with 1,000 charge cycles and IP67 protection. Fasteners must be removable, supplied with the part or reusable.
- Repair information: Registration is free of charge for professional repairers. Manufacturers may ask only for proof of technical competence and professional liability insurance. The manufacturer must decide on the application within five business days; after that, exploded views, wiring diagrams, tool lists, the repair manual, diagnostic codes and software and firmware instructions must be available within one business day, for no more than a reasonable fee.
- Software updates: Security, bug-fix and feature updates for the operating system must be available free of charge for at least five years after the end of placement on the market, with security updates no later than four months and feature updates no later than six months after release by the operating system provider. If an update degrades performance, the manufacturer must fix it free of charge.
- Durability: Smartphones must survive 45 drops without loss of function (foldables 35 closed and 15 open), be protected against dust particles larger than 1 mm and against splashing water, and have a display with a hardness of 4 on the Mohs scale. Tablets must be scratch-resistant and protected against spilled water. Both need a battery that still holds 80% of its capacity after at least 800 charge cycles and a selectable 80% charge limit. Smartphones must also show the battery's manufacturing date, cycle count and state of health in the settings.
- Energy label: Since June 20, 2025, smartphones and tablets have carried an EU label showing the energy efficiency class A to G, battery life per charge, drop resistance class A to E, battery cycles, repairability class A to E and IP rating (Regulation (EU) 2023/1669). The QR code leads to the EPREL product database with the detailed ratings. Retailers must display the label in stores and online.
- December 2025 correction: Regulation (EU) 2025/2006 clarifies, with retroactive effect from June 20, 2025, that the ten-business-day delivery time applies to every year after the first five, that display replacement falls into the repair shop category, and that devices for explosive atmospheres are exempt.
Sources: Regulation (EU) 2023/1670, Annex II (EUR-Lex), Correcting Regulation (EU) 2025/2006 (EUR-Lex), Energy Label Regulation (EU) 2023/1669 (EUR-Lex). As of October 2026. Not legal advice.
Exhibitors
The whole industry in one place
Exhibitors from every part of the industry, spread across six hubs: parts wholesalers, repair shop software, insurers, refurbishers, tool and diagnostics providers, retail buying groups. The list of confirmed exhibitors keeps growing, and the current names are on the program page.All 2026 exhibitors are listed on the program page.
Program
Talks, masterclass, panel
REPAIRCON is not a lecture series with an exhibition attached. It is both at once. Two stages host practical talks on everything from car diagnostics for phone repair shops to data recovery and home appliance repair, along with the ASWO masterclass and several workshops, including one on e-scooter repair. At 2 p.m., the panel debates the right to repair.REPAIRCON is not a lecture series with an exhibition attached. It is both at once. In 2026, two stages hosted practical talks on everything from car diagnostics for phone repair shops to data recovery and home appliance repair, along with the ASWO masterclass and several workshops, including one on e-scooter repair. At 2 p.m., the panel debated the right to repair.
- Practical talks on two stages
- A masterclass by ASWO and workshops, including one on e-scooter repair
- Panel discussion on the right to repair
- Every talk in full on YouTube
Our events in review
Three editions, three cities, one trajectory: from 200 visitors to more than 650. In 2026, the story continues.
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2023MORECON 23
Mainz
1 day · parallel talks · 200+ visitors
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2024MORECON 24
Cologne
2 days · workshop day · Innovation Area · 400+ visitors
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2025REPAIRCON 25
Düsseldorf-Neuss
2 days · extended repair ecosystem · 650+ visitors
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The aftermovies
Venue
The Crowne Plaza Düsseldorf-Neuss
Right on the Rhine in Neuss, just a few minutes from downtown Düsseldorf, easy to reach by car, train and plane.
Crowne Plaza Düsseldorf-Neuss · Rheinallee 1 · 41460 Neuss- By car
- A57, exit Neuss-Hafen · approx. 400 parking spaces on site (some for a fee)
- By train
- S8, S11 or S28 to Neuss Rheinparkcenter, then a 10-minute walk · approx. 25 minutes from Düsseldorf Central Station
- By plane
- Düsseldorf Airport (DUS), 18 km, approx. 22 minutes by taxi
- Accommodation
- Hotel room block on site: €145 per night with the code RPCN26
- Accessibility
- The venue is fully accessible
- 4thedition · 2026
- 650+trade visitors
- 27+exhibitors
- DACH+ international
A professional audience from repair, service, retail & distribution: decision-makers, buyers and hands-on pros in one place.
Highlights
That was REPAIRCON25
Recap
That was MORECON 24
Cologne, September 2024: the second edition, back then still under the name MORECON.
Frequently asked questions
Which devices does the right to repair cover?
Smartphones, mobile and cordless phones, tablets, displays, washing machines and washer-dryers, dryers, dishwashers, refrigerators and freezers, vacuum cleaners, servers and data storage, welding equipment, and batteries for light means of transport such as e-bikes and e-scooters. What matters is not the purchase date but whether the device falls under the relevant ecodesign regulation.
Can I have my device repaired at an independent repair shop?
Yes. The law guarantees independent businesses access to spare parts, tools and repair information at reasonable prices. There is no obligation to go through the manufacturer.
What does the right to repair mean for retailers?
Before providing a remedy, retailers must tell customers that they can choose between repair and replacement. If a customer chooses repair for a defect, the limitation period is extended once by twelve months, which for new goods means from two to three years. Both rules apply to purchase contracts concluded on or after July 31, 2026.
Who is REPAIRCON for?
REPAIRCON is designed for trade visitors: repair businesses, retailers, distributors, insurers, software providers and manufacturers. If you work in repair professionally, this is the place for you.
Let's write the next chapter together.
November 7, 2026 · Crowne Plaza Düsseldorf-Neuss